Privacy Policy

Introduction

Atherstone Garage Ltd. is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect any personal information you provide when using this website or contacting us about our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website, you agree to the collection and use of information in accordance with this policy.

Who We Are

Atherstone Garage Ltd. provides vehicle servicing, MOT testing, mechanical repairs and specialist automotive services.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us using the contact details provided on this website.

What Information We Collect

We may collect the following types of personal information.

Information You Provide Directly

When you contact us via our website, phone or email we may collect:

Your name
Email address
Telephone number
Vehicle details (if provided)
Any information included in your enquiry

Automatically Collected Information

When you visit our website, certain information may be collected automatically such as:

IP address
Browser type and version
Pages visited
Date and time of your visit
Referring website

This information helps us understand how visitors use the website and allows us to improve its performance.

How We Use Your Information

We use the information we collect to:

Respond to enquiries and service requests
Provide quotations or booking confirmations
Deliver vehicle servicing, MOT testing or repairs
Improve our website and services
Maintain records of work carried out on vehicles
Comply with legal and regulatory requirements

We only collect and use personal data where it is necessary for legitimate business purposes.

Lawful Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

Legitimate interests
To respond to enquiries, manage customer relationships and improve our services.

Contractual necessity
To carry out requested services such as MOT testing, vehicle servicing or repairs.

Legal obligation
To comply with legal or regulatory requirements.

How We Store and Protect Your Data

Atherstone Garage Ltd. takes appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

Your information may be stored securely within:

Internal administrative systems
Email systems used to manage enquiries
Secure website hosting services

We only retain personal information for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Sharing Your Information

We do not sell, rent or trade your personal data.

Your information may only be shared where necessary with trusted service providers who help us operate our business, such as:

Website hosting providers
IT service providers
Accounting or administrative services

These providers are required to keep your data secure and only process it for the purposes specified by us.

Cookies

Our website may use cookies to improve your browsing experience.

Cookies are small files stored on your device that help websites function properly and analyse visitor behaviour.

Cookies may be used for purposes such as:

Ensuring the website functions correctly
Analysing website traffic
Improving user experience

You can control or disable cookies through your browser settings if you prefer.

Links to Other Websites

Our website may contain links to other websites.

Once you leave our website, we do not have control over how those websites collect or process data. We recommend reviewing the privacy policies of any external websites you visit.